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Sendbird secures $100M to help businesses add chat, voice, and video calling to their apps

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Sendbird secures $100M to help businesses add chat, voice, and video calling to their apps

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Sendbird, a platform that makes it easier for businesses to add messaging, voice, and video chat functionality to their apps, has raised $100 million in a series C round of funding at a $1.05 billion valuation.

The raise comes while the so-called API economy is thriving as businesses across the spectrum have been forced to embrace digital transformation, be that through extending online customer service channels or expanding into video-based telehealth. The API economy was on an upward trajectory long before the global pandemic took hold, though, driven in part by a gradual shift from monolithic on-premises software to the cloud and microservices-based applications. Smaller, function-based components are easier to develop and maintain, with individual teams or developers taking responsibility for a single service — and APIs are integral to joining them all together.

Moreover, consumers and end-users increasingly expect to be able to engage with companies directly through their mobile apps. But a company that offers an app-based food delivery service, for example, doesn’t really want to consume resources building their own communications infrastructure to enable customers to chat with their driver — it’s much easier if they can leverage platforms that were custom-built for that purpose. This is where Sendbird comes into play.

“Even before Covid, there has been a shift to more and more of the tasks we accomplish in our lives occurring within mobile apps — online purchases, entertainment, food delivery, and lots of others,” Sendbird cofounder and CEO John S. Kim told VentureBeat. “Brands are increasingly choosing in-app chat over SMS as the way of connecting with users and connecting users with each other within the mobile and sometimes Web experience. These interactions facilitate purchases, provide support, and build loyalty. This is what’s been driving Sendbird’s growth for the last five years and continues to do so as the shift from offline to online continues.”

Above: Sendbird powers in-app messaging and communications.

There has been a flurry of activity across the API sphere of late: MessageBird acquired Pusher to expand its real-time communication APIs; Idera, meanwhile, acquired Apilayer, a startup that provides cloud-based APIs to big names such as Amazon, Apple, and Facebook; and RapidAPI acquired Paw to help developers build, test, and manage APIs. And in the funding sphere, companies including MessageBird, Postman, and Kong have all raised large sums of money at multi-billion dollar valuations over the past year.

Founded out of Korea in 2013, Sendbird had largely focused on offering chat and messaging services to developers, but last March it expanded to offer real-time voice- and video-calling too. Although businesses can already choose from a wide array of free existing tools to connect with clients or customers, they don’t provide sufficient control over the experience, which is why many prefer to create custom solutions themselves in-house.

“Smaller companies typically rely on free services like Zoom or WhatsApp to connect with their customers,” Kim said. “But brands who want to control the branding and user experience, get the benefits of the data and analytics, and integrate conversations into a core workflow — such as connecting a seller with a buyer who has questions — those businesses are going to invest in a great mobile experience and that experience is going to need chat, voice, and video interactions as a core piece.”

Target market

Sendbird’s typical customer is a mobile-first digital company rather than traditional enterprise clients such as banks or insurance companies. For example, it counts several mobile wallets as customers, such as Indian super app Paytm. That said, Sendbird does have traditional enterprise clients too, including Korea Telecom and ServiceNow. “We do have traditional industries that did not start cloud first or mobile first as our customers, but going after those companies proactively is not a focus for us,” Kim said.

Prior to now, Y Combinator alum Sendbird had raised around $121 million in funding, the bulk of which arrived via its series B round of funding which closed in 2019. The company’s latest cash injection was spearheaded by Steadfast Capital Ventures, with participation from Emergence Capital, Softbank Vision Fund 2, World Innovation Lab, Iconiq Growth, Tiger Global Management, and Meritech Capital, and it said that it plans to use the funds to “aggressively accelerate its R&D efforts” and hire across its key hubs in San Mateo (California), New York, London, Munich, Singapore, Bengaluru, and Seoul.

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Nintendo has some intriguing indie games to fill out the Switch’s future lineup

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Nintendo has some intriguing indie games to fill out the Switch's future lineup

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OK, I admit that I’m a little bummed that we didn’t see an update on Hollow Knight: Silksong during today’s Nintendo Indie World event. But we got enough other cool looking games that I’m not too upset.

Nintendo has done a great job showcasing indies on Switch during the console’s first four years. Along with those awesome Nintendo first-party games, it has really been these smaller digital titles that have kept the Switch’s library looking so attractive. And today, we saw some that I imagine many of us are going to want to download.

Play them soon

A few of them are even coming out later today. The Longing jumped out at me with its moody, hand-drawn art. It also looks like an adventure game of sorts, which sings to this old LucasArts fan. There Is No Game: Wrong Dimension is also coming out later today, somehow looking even weirder than The Longing. It gives me some WarioWare vibes. It looks like you’re playing snippets of minigames.

Above: There Is No Game.

Image Credit: Nintendo

Fez is also heading to Switch later today. This is a classic indie game that should appeal to anyone who enjoys 2D platformers with a heavy emphasis on puzzle-solving. As the Switch continues to become such an indie-focused machine, it’s important to get classics like Fez on the console.

Look at all these games

I also saw a few action games that look intriguing. Skul: The Hero Slayer is a 2D roguelite that gives me a bit of a Dead Cells impression, both because of its pixel art and its fast-paced 2D fighting. Then there’s Aztech: Forgotten Gods, a 3D action game! You don’t often see the indies take on that genre, and its Mesoamerican aesthetic helps it stand out from all the fantasy and sci-fi stuff that we usually see.

aztech

Above: Aztech: Forgotten Gods.

Image Credit: Nintendo

Nintendo also showed off some neat games that focus on story, like Road 96. This one is about a teenager going on a road trip, and its procedural story should make for a lot of replayability. Nintendo closed the show with Oxenfree II: Lost Signals, a sequel to one of the better-liked indie games ever. I was also impressed by Aerial_Knight’s Never Yield, an auto-runner set in a Tokyo-Detroit mashup.

It was an impressive showcase. I know that some Nintendo fans have been worried that 2021 would be a quiet year for the Switch. That may be true when it comes to Nintendo first-party games, but these indies should help keep the system relevant for a lot of players while they wait Breath of the Wild 2.

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USC Games Expo will highlight 70 student games on May 15

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Danny Bilson is head of USC Gam,es.

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The USC Games Expo will debut more than 70 student-made games at noon Pacific on May 15 in a livestreamed online-only event.

The event for the University of Southern California’s video game program will feature returning host Geoff Keighley, creator of The Game Awards. Long-term partner Jam City returns as well. The USC Games program is rated as the top undergraduate game school in the country by The Princeton Review.

The event will be the second time it has been held in an online-only format because of the pandemic. The 70 games are up from 50 a year ago. They’re from students teams who worked remotely and were distributed across the globe.

Continuing the “global” theme, an additional live encore of the expo will stream that evening Pacific time to coincide with daytime in Asia. All interested attendees can register on uscgamesexpo.com for event updates, with North America attendees who RSVP eligible to win prizes, including game codes, during the stream itself.

Above: Danny Bilson is head of USC Games.

Image Credit: USC

This is the fifth year USC Games has held an expo, which covers the video game development programs offered by USC’s Viterbi School of Engineering and the USC School of Cinematic Arts. The Expo will also feature the first hands-on for the 10 projects being developed in its capstone course, the Advanced Games Program (AGP).

The 10 games from the AGP class are:

  • Beat the Beat Up (Oculus VR) — A VR action/rhythm game where you fight to the beat as the star of your own Bollywood blockbuster. The neighborhood Don has sent out his goons to terrorize the locals, and you are the only one that can stop them. You have to impress the critics, including one voiced by Bollywood star Abhay Deol (Zindagi Na Milegi Dobara, Dev.D, Happy Bhag Jayegi). If you rack up your score and clear the streets, you can save the village.
  • Corporate Clash (Mobile IOS/Android) — You can become the richest CEO of 2250. Corporate Clash is a casual mobile strategy game where players are the CEO of a futuristic company that makes widgets for robot consumers. You have to deal with the twists and turns thrown at you by your factory, employees, investors and other demanding groups. Pollute to cut costs but irk environmentalists, or raise prices and upset your customers?
  • Crescendo (PC) — Crescendo is a 2D combat action game where you conduct a musical world through your actions. Travel through an eerie fairy tale setting with music and battle the monstrous personifications of an orchestra.
  • Detour Bus (SteamVR, Oculus Rift/Link) — Detour Bus is a VR construction-comedy game where players build winding highways around themselves to take the Flowers family on a psychedelic road trip across post-infrastructure America. Snap together random road pieces to traverse groovy landscapes, avoid hazardous obstacles, and prevent corrupt Senator Joseph McCarthief from turning all freeways into pay-to-drive tunnels.
  • Larger Than Light (PC) — Traverse shadows by manipulating light in the 2.5D puzzle platform game, Larger Than Light. Escape a haunted school as the sibling duo: Skia the shadow, who can move across other shadows on the wall, and Lux the lightbulb, who can manipulate the size and placement of shadows for his younger sister to platform across. A single player will control both characters, getting them to work together to break away from the otherworldly force trapping them in their school while overcoming their bitter sibling rivalry.
  • Leechbug (PC) — Leechbug is a real-time strategy combat game where players take on the role of the Leechbug, a robotic symbiotic parasite who exists in an alien seascape. Your home is under threat from a polluting force that’s also sapping the will of your fellow undersea denizens. You have to use your powers of possession to free your friends, control their unique abilities synergistically to engage in combat, and reach the surface of the ocean to rescue your underwater world.
  • Pelota (PC) — Pelota is an action-packed online sports game for 2-to-4 players that brings an ancient sport into the interactive medium. Players will be immersed in a Mesoamerican setting as they master the game’s novel physics-based mechanics to get the game ball through a vertical hoop, using everything they have — except their hands — in order to win the favor of the gods.
  • Snowshoe Thompson (PC) — Explore the snowy Sierra Nevada mountains in The Trials of Snowshoe Thompson, a skiing expedition game set in the 19th century about an immigrant traversing the elements and laying the groundwork for what would become the U.S. Postal Service. During 1856, Snowshoe Thompson sets out to aid his new community as a mailman cross-country skiing across the Sierra Nevada mountain range, connecting the wild west with the wider world.
  • Sweeping the Ruins (PC) — Sweeping the Ruins is a two-player co-op strategy and combat game that let’s players engage in asymmetrical combat with an overpowered behemoth inside a dark and deep dungeon. Armed with no weaponry, two players will rely on their wits and use environmental traps to work in tandem to take down the beast. Players will need strategic coordination, situational awareness and teamwork to defeat the massive enemy and prevent the destruction of their nearby homeland.
  • Wheelin’ & Mealin’ (PC) — Wheelin’ and Mealin’ is a two-player co-op driving-and-cooking game that blends tooling around a bright, colorful cityscape and cooking fantastical dishes. Players can maneuver a souped-up race car and immerse themselves around a fantastical city to create crazy dishes that satisfy their customers in order to rise to the top of the restaurant world.

GamesBeat

GamesBeat’s creed when covering the game industry is “where passion meets business.” What does this mean? We want to tell you how the news matters to you — not just as a decision-maker at a game studio, but also as a fan of games. Whether you read our articles, listen to our podcasts, or watch our videos, GamesBeat will help you learn about the industry and enjoy engaging with it.

How will you do that? Membership includes access to:

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  • The wonderful, educational, and fun speakers at our events
  • Networking opportunities
  • Special members-only interviews, chats, and “open office” events with GamesBeat staff
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Nvidia forms Inception VC Alliance to connect AI startups with venture capital

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Nvidia forms Inception VC Alliance to connect AI startups with venture capital

Join Transform 2021 this July 12-16. Register for the AI event of the year.


Nvidia has formed its Inception VC Alliance to connect AI startups with venture capital. The move will help connect more than 7,500 startups in the company’s Inception program for AI tech with venture capital firms.

Jeff Herbst, vice president of business development and head of Inception at Nvidia, unveiled the alliance today at the AI Day for VCs event during Nvidia’s annual GTC 21 conference. Nvidia CEO Jensen Huang unveiled the company’s latest products on Monday in a keynote speech where he talked about the company’s new Grace central processing unit (CPU).

“We always felt a very strong connection to the ecosystem. We give them technology, we introduce them to our 150 different software development kits, we give them joint marketing, we introduce them to investors,” Herbst said in an interview with VentureBeat. “We give them Cloud Credits. We give them discounts for GPUs.”

Above: Nvidia’s Jeff Herbst (top left) leads a panel on AI startups at GTC 21.

Image Credit: Nvidia

AI adoption is growing across industries, and startup funding has been booming. Investment in AI companies increased 52% last year to $52.1 billion, according to PitchBook. The Inception AI startups are up 9 times from 2016, Herbst said.

The alliance aims to help investment firms identify and support leading AI startups early, as part of their effort to realize meaningful returns down the line. The goal is to educate VCs about AI opportunities and nurture startups, Herbst said.

inception 2

Above: Inception has more than 7,500 AI startups.

Image Credit: Nvidia

“AI is growing like a weed. We’re over 7500 companies, and it’s not going to be long before we’ve doubled that,” he said. “The ecosystem is clearly exploding. And VCs are a super important part of it. Startups need VCs, and VCs need startups. It’s just that simple fuel for startups to grow. We have thousands of VCs that are already part of our ecosystem, but we’ve never formalized the partnership with them until now.”

Founding members of the alliance include venture firms NEA, Acrew, Mayfield, Madrona Venture Group, In-Q-Tel, Pitango, Vanedge Capital, and Our Crowd. More VCs can apply here.

nvidia panel 2

Above: Nvidia’s Inception AI startups by industry.

Image Credit: Nvidia

The Nvidia Inception VC Alliance is part of the Nvidia Inception program, an acceleration platform for startups working in AI, data science, and HPC. These startups represent every major industry and are located in more than 90 countries.

Among its benefits, the alliance offers VCs exclusive access to high-profile events, visibility into top startups actively raising funds, and access to growth resources for portfolio companies.

“It’s both a corporate goal and a personal goal to extend this ecosystem around the world,” Herbst said.

nvidia panel 3

Above: Nvidia’s Inception AI startups are from the green countries.

Image Credit: Nvidia

Nvidia currently counts about 40 companies it has invested in directly. Around 300 Inception companies are making presentations at the GTC 21 event, which is expected to have an online audience of about 150,000. And around 35 of the startups are in emerging markets, Herbst said.

“Is there parity in the world with AI startups? No,” Lopez Research analyst Maribel Lopez said on the panel. “Do we have a long way to go? Yes. But I’m seeing exciting things like Cuda, a fintech startup in microfinance in Africa.”

These startups are using AI for a wide range of tasks, like figuring out what percentage of fisheries in the world are operating illegally.

“Now that Jensen has shown the roadmap, people know that Nvidia is a complete platform, with CPUs, GPUs, DPUs, and everything that enables these startups to do their life’s work.”

nvidia panel 4

Above: Nvidia’s Inception AI startups over the years.

Image Credit: Nvidia

On Monday, Herbst moderated a panel on investing in startups around the globe and the need to create a more diverse ecosystem for entrepreneurs. He estimated there are 12,000 to 15,000 AI startups around the world and said Nvidia is only in touch with about half of them through Inception.

“It’s an open invitation to join our ecosystem,” Herbst said. “Nvidia loves startups.”

Herbst said about 16% of Inception members are part of the health care industry. Growth areas include robotics, self-driving cars and trucks, and data science.

VentureBeat

VentureBeat’s mission is to be a digital town square for technical decision-makers to gain knowledge about transformative technology and transact.

Our site delivers essential information on data technologies and strategies to guide you as you lead your organizations. We invite you to become a member of our community, to access:

  • up-to-date information on the subjects of interest to you
  • our newsletters
  • gated thought-leader content and discounted access to our prized events, such as Transform 2021: Learn More
  • networking features, and more

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Continue Reading

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